Shipping policy

At Znvea, we are committed to delivering your jewelry with care, reliability, and efficiency. Please review our shipping policy below for details on order processing, delivery timelines, and shipping terms.

1. Order Processing
All orders are processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next working day. You will receive a confirmation message once your order has been dispatched.

2. Shipping Coverage
Znvea currently delivers across Pakistan. We strive to ensure timely delivery to all major cities and remote areas.

3. Delivery Time

• Major Cities: 2–3 business days after dispatch

• Others Cities: 3–5 business days after dispatch

Please note that delivery times are estimates and may vary due to unexpected circumstances such as weather conditions or courier delays.

4. Shipping Charges
Shipping charges (if applicable) will be calculated and displayed at checkout. Znvea may offer free shipping promotions from time to time.

5. Order Tracking
Once your order has been shipped, tracking details will be shared via SMS or email so you can monitor your delivery status.

6. Cash on Delivery (COD)
We offer Cash on Delivery (COD) across Pakistan for your convenience. Please ensure that the provided contact number is active so the courier can reach you.

7. Delivery Issues
If your order is delayed, lost, or arrives damaged, please contact us within 48 hours of delivery. We will investigate the issue and assist you accordingly.

8. Incorrect Address or Contact Information
Znvea is not responsible for delays or failed deliveries due to incorrect or incomplete shipping details provided by the customer. Please double-check your information before placing an order.

9. Contact Us
For any shipping-related inquiries, feel free to reach out to us:
Email: Ask@Znvea.com
Phone: 03396000191

We appreciate your trust in Znvea and look forward to serving you.